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Attention! Our service works exclusively with the “New Reality” crypto platform and supports top-ups only within this system! Please keep this in mind when conducting transactions!

Privacy Policy

Last Updated: July 8, 2025

Asset Hub Exchange (“we,” “us,” or “our”) respects your privacy. This policy explains what data we collect, how we use it, and your rights.


  1. Data We Collect


    • Registration & KYC Data:
      Name, address, date of birth, government ID, proof of residence.


    • Transaction Data:
      Trade history, deposit/withdrawal records, payment references.


    • Usage Data:
      IP address, device type, cookies, page visits.


    • Support Data:
      Email exchanges, chat transcripts.


  2. How We Use Data


    • Service Delivery:
      Identity verification, trade execution, fund settlement.


    • Compliance:
      AML/KYC checks and regulatory reporting.


    • Security:
      Fraud detection, account protection, 2FA enforcement.


    • Analytics & Improvement:
      Platform performance and feature enhancements.


    • Communications:
      Transaction notifications, security alerts, product updates.


  3. Data Sharing


    • We do not sell or rent personal data.

    • Shared with:

      • New Reality™ for on-chain settlements.

      • Third-party processors under NDA (KYC/AML, email delivery).

      • Regulators or law enforcement as required by law.


  4. Cookies & Tracking


    • We use cookies for session management and analytics.

    • You can disable cookies via browser settings, but this may limit functionality.


  5. Data Security & Retention


    • Data encrypted in transit (TLS) and at rest (AES-256).

    • Access restricted by role-based controls.

    • Retained only as long as necessary for compliance or service provision; securely deleted afterward.


  6. Your Rights


    • Access, correct, or delete your personal data by emailing [email protected].

    • Withdraw consent where applicable.

    • Lodge complaints with your local data protection authority.


  7. Policy Changes

    • We will post updates here with the effective date. Continued use signifies acceptance.

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